The Terra Nova Visitor Center is open from 10 a.m. to 6.30 p.m. from April 3 to April 30.
The visit of the underground passages and the commented tour by tourist train are not accessible until further notice.

In Terra Nova, the starting point for guided tours, there is a large car park with reserved spaces for vehicles for people with reduced mobility.

You will then have to walk a few meters before entering the Tourist Information Center, located on the ground floor of the Terra Nova barracks that has easy access .In the same building you will find the self-service Made in Namur restaurant as well as adapted toilets.

The Terra Nova Visitor Centre is also located in the barracks. The entire complex is thus well accessible for people with reduced mobility to discover on their own.

There are two guided tours adapted for persons with reduced mobility :

  • The tourist train: the train itself and its access ramps allow for a wheelchair or carriage to be taken on without difficulty.
  • The underground galleries: on reservation at least two weeks in advance, specially trained people can take you into the bowels of the Citadel with a joëlette system.

The package costs € 50 for a maximum of 20 people including 1 joëlette (a one-wheeled chair).