Activities starting in the Terra Nova Visitor Centre are accessible without COVID SAFE TICKET as the capacity is limited to less than 50 people for each activity.
For this purpose, you are requested to book your visit online in order to avoid your visit being postponed by the reception staff, depending on the number of visitors in the various locations. The wearing of a mask is mandatory from 10 years old. The Citadel team and its Terra Nova Visitor Centre thanks you for your collaboration.

In Terra Nova, the starting point for guided tours, there is a large car park with reserved spaces for vehicles for people with reduced mobility.

You will then have to walk a few meters before entering the Tourist Information Center, located on the ground floor of the Terra Nova barracks that has easy access .In the same building you will find the self-service Made in Namur restaurant as well as adapted toilets.

The Terra Nova Visitor Centre is also located in the barracks. The entire complex is thus well accessible for people with reduced mobility to discover on their own.

There are two guided tours adapted for persons with reduced mobility :

  • The tourist train: the train itself and its access ramps allow for a wheelchair or carriage to be taken on without difficulty.
  • The underground galleries: on reservation at least two weeks in advance, specially trained people can take you into the bowels of the Citadel with a joëlette system.

The package costs € 50 for a maximum of 20 people including 1 joëlette (a one-wheeled chair).