Due to the organization of the Xterra event on site on Saturday June 10, access by car to Terra Nova will not be possible from 9:10 a.m. to 10:10 a.m. and from 2:35 p.m. to 3:30 p.m. Have you scheduled a guided tour or any other activity from Terra Nova? Do not hesitate to arrive a little in advance to wait for the start of your activity on the beautiful terrace of the “Made in Namur” self-catering area. Many 100% local products can be tasted there. Playground nearby.
Thank you for your understanding.


1.1 The non-profit organisation ASBL Comité Animation Citadelle, with offices at Route Merveilleuse 64, 5000 Namur, registered with the ECB under number 0422.088.768, hereinafter called Citadel Animation Committee, operates a website via citadelle.namur.be (hereinafter the 'website').

1.2 All personal data that we collect (hereinafter the 'data') will be processed in accordance with Belgian and European regulations applicable to the protection of personal data, in particular 'Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR) of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC'; Directive 2002/58/EC as amended by Directive 2009/136/EC; and the 13 June 2005 ‘Law relating to electronic communications’ as amended on 10 July 2012.

1.3 We invite you to read this Privacy Statement (hereinafter the ’Statement’) carefully so that you are aware of and understand the policy in this regard.


2.1 The Statement lays out the measures applied in the context of the operation and management of your data when using the website, as well as your rights as a user.

2.2 The Statement applies to all the services that the Citadel Animation Committee offers via the website.


3.1 When you visit this website, we may collect your data in various ways:

3.1.1 Data provided by users.

We keep the data that you communicate on the website in order to respond to your request.

3.1.2 Information collected through technological tools.

When you browse this website, our computer systems may collect passive data such as tour Internet Protocol (IP) address or the type of your browser. We also use cookies to collect information about the date and time of your visit or the areas of the website you have visited.

3.2 By visiting our website or by communicating your data, you agree to and authorize the collection and processing of your data as described in the Statement. If you do not or cannot authorize the collection or processing of your data as described in this Statement, please do not use the website.

3.3 You have the right to withdraw your consent at any time by contacting the Citadel Animation Committee, by mail addressed at Route Merveilleuse 64, 5000 Namur or by email to dpo@citadelle.namur.be .


4.1 The data we collect are used to process the execution and monitoring of your requests and the services resulting therefrom. They also serve to improve the services we offer to you by informing us of your interests regarding the features, performance and support of our services.

4.2 Unless formally requested by you, we will not use these data for the purpose of sending you our newsletters, commercial or promotional offers.

4.3 We may also use these data to carry out research with a view to improving our services.

4.4 We may be required to disclose your data if this is necessary in order to (a) comply with applicable laws or with an order or injunction from Courts and Tribunals, or (b) protect and defend our rights or those of users of the site.

4.5 Except in the cases described in this article, we do not allow the sale or transfer of data to third parties without your approval.


5.1 For unsubscribing to our newsletters, you can click on the ‘Unsubscribe’ link at the bottom of each of our newsletters.


6.1 You have the right to access, rectify, erase and limit the processing of data which concern you, in accordance with articles 15, 16, 17 and 18 of the EU GDPR.

6.2. These rights can be exercised by sending a letter to the headquarters of the Citadel Animation Committee or by email to dpo@citadelle.namur.be .

6.3 Before responding to a request to this effect, we may invite you to identify yourself.


7.1. You also have the right to receive the data which concern you or which you have provided to the Citadel Animation Committee in a structured, commonly used, machine-readable and interoperable format, and to transmit these to another controller. The Citadel Animation Committee will offer these data in an interoperable format that enables portability.


8.1 Cookies are data sent to your terminal from your browser when you visit the website, with inclusion of a unique identification number. Cookies simplify access to the website as well as navigation and increase speed and efficiency. They can also be used to individualize the website according to your personal preferences. Cookies also make it possible to analyze the use of the website.

8.2. The Citadel Animation Committee informs you of the types of cookies used on the website:

• Analytics cookies (Google Analytics, Facebook). In accordance with the law of 13 June 2005 relating to electronic communications, these cookies do not collect any information allowing to personally identify the internet user. As they are set up strictly for their technical functionality, they do not require the express consent of the subscriber.

8.3. In accordance with the law of 13 June 2005 relating to electronic communications, your consent is not requested when the installation of a cookie has the exclusive purpose of allowing or facilitating communication by electronic means or is strictly necessary for the provision of an online service at your express request (session cookies).

8.4. You can decline the installation of technical cookies by following the procedures described below, varying with your browser software:

Internet Explorer 

Mozilla Firefox 

Google Chrome -


8.6. The Citadel Animation Committee informs you that the disabling of cookies may affect optimal navigation and the functionality of the website.

8.7. You always have the option of deleting previously accepted cookies. If you wish to delete cookies, the settings or preferences controlled by these cookies will also be deleted.


In order to ensure the protection of the data collected, we have implemented a program to secure the information stored in these systems. In addition, our computer systems have data encryption and a software protection device.


After the cancellation of your registration whereby you allowed us to keep you informed of our activities, the Citadel Animation Committee will not keep your data in order to contact you again. If you wish to receive our information, please to send your request by email to info@citadelle.namur.be.


Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating you infringes the GDPR.

Privacy Protection Commission • Rue de la Presse 35, 1000 Brussels

Tel: +32 (0) 2 274 48 00 • Fax: +32 (0) 2 274 48 35

Email: commission@privacycommission.be